An ombudsman program can serve as a useful alternative to the court system for nursing-home residents. This article examines issues related to the ombudsman's role in long-term care facilities, including purpose, criticisms, and local and national recommendations
"Reimaging the Ombudsman: An Appraisal,"
Marquette Elder's Advisor: Vol. 3
, Article 10.
Available at: http://scholarship.law.marquette.edu/elders/vol3/iss3/10